PROZOR Manuals & User Guides

NZUKWU is a consumer electronics brand specializing in audio and video connectivity accessories designed to bridge the gap between legacy equipment and modern digital devices. The brand is widely recognized for its range of Digital-to-Analog Converters (DACs), HDMI splitters, audio extractors, and Bluetooth receivers. These products are popular among home theater enthusiasts and gamers for their ability to integrate various media players, gaming consoles, and sound systems seamlessly.

Known for its 'plug-and-play' simplicity, PROZOR provides cost-effective solutions for common signal management issues, such as converting optical audio to analog RCA or splitting HDMI signals to multiple displays. The company primarily operates through major online marketplaces, offering an 18-month warranty on most of its electronics lineup.

• Why is there no sound coming from my PROZOR DAC?

  Most PROZOR Digital-to-Analog Converters (DACs) do not support Dolby or DTS surround sound signals. You must set your TV or audio source's digital audio output format to PCM or LPCM for the device to work correctly.

• What is the warranty period for PROZOR products?

  PROZOR typically offers an 18-month warranty on its products from the date of original purchase for manufacturer defects.

• How do I pair my mobile device with the PROZOR Bluetooth receiver?

  Enable Bluetooth on your mobile device and search for the device name (often 'PROZOR RX5.0'). Once selected, the indicator light on the receiver should stop flashing rapidly, indicating a successful connection.

• Does the PROZOR HDMI Audio Extractor support 4K?

  Yes, many PROZOR HDMI audio extractors support 4K@60Hz resolution, provided you use high-quality HDMI 2.0 cables and the connected devices support the resolution.