symcode MJ-Q50

symcode MJ-Q50 Handheld POS Terminal with Thermal Printer User Manual

Model: MJ-Q50

1. Okwu mmalite

This manual provides detailed instructions for the operation and maintenance of your symcode MJ-Q50 Handheld POS Terminal. This device integrates a 5.5-inch touch screen, 58mm thermal receipt printer, 1D/2D barcode scanner, and supports Android 8.1, 4G, Wi-Fi, Bluetooth, and NFC communication. Please read this manual thoroughly before using the device to ensure proper functionality and safety.

2. Ozi nchekwa

3. Ihe ngwugwu

Chọpụta na ihe niile dị na ngwugwu:

symcode MJ-Q50 Handheld POS Terminal with included accessories: USB cable, charger, and paper roll.

Foto 3.1: symcode MJ-Q50 Handheld POS Terminal and accessories.

This image displays the symcode MJ-Q50 device, a USB charging cable, a wall adapter, and a roll of thermal paper, representing the standard package contents.

4. Ngwaọrụ gafereview

Familiarize yourself with the physical components of the symcode MJ-Q50.

Ihu, azụ, na akụkụ views of the symcode MJ-Q50 showing components and dimensions.

Foto 4.1: symcode MJ-Q50 Component Identification and Dimensions.

This image provides multiple views of the device. The front view highlights the 5.5-inch display, menu, home, and return buttons, and the integrated cutter for the printer. The top section shows the symcode logo and the NFC symbol. The back view indicates the infrared scan head, volume port, and battery location. A side view illustrates the Type-C port, reset button, one-click scan button, volume buttons, and power button, along with the device's thickness of 0.7 inches.

5. Nhazi

5.1 Ntinye batrị

The device comes with a large removable 3200mAh 7.6V Lithium Polymer battery.

  1. Chọta ebe batrị dị n'azụ ngwaọrụ ahụ (lee Foto nke 4.1).
  2. Carefully open the battery cover. Note: The cover may require firm but gentle pressure to open.
  3. Tinye batrị ahụ, hụ na kọntaktị ndị ahụ dabara nke ọma.
  4. Mechie mkpuchi batrị nke ọma.
Diagram showing the large removable 3200mAh battery and its installation.

Foto 5.1: Battery Installation and Capacity.

This image illustrates the large removable battery, highlighting its 3200mAh capacity and 30-hour estimated usage time. It shows the battery being inserted into the device's rear compartment.

5.2 Thermal Paper Roll Installation

The device supports 58mm wide thermal paper rolls with a 40mm diameter capacity.

  1. Gently open the printer cover located at the top of the device.
  2. Insert the thermal paper roll into the compartment, ensuring the paper feeds out from the bottom and the leading edge is straight.
  3. Were obere mpempe akwụkwọ gafere n'obe ahụ.
  4. Close the printer cover firmly until it clicks into place.
Image showing how to install a 58mm thermal paper roll into the printer compartment.

Foto 5.2: Thermal Paper Roll Installation.

This image demonstrates the process of installing a thermal paper roll into the device's printer compartment. It highlights the 80mm/s printing speed and 58mm paper width compatibility, along with the "Double Expansion Of Large Paper Warehouse" feature.

5.3 Ntinye Kaadị SIM na TF

The device supports Nano SIM and TF (MicroSD) cards for expanded storage and network connectivity.

  1. Locate the SIM/TF card slot, typically near the battery compartment.
  2. Insert the Nano SIM card into the designated slot with the gold contacts facing down.
  3. If using, insert the TF card into its slot.
  4. Ensure both cards are seated correctly.

5.4 Ike mbụ na njikọ netwọkụ

  1. Press and hold the Power Button (refer to Figure 4.1) until the screen illuminates.
  2. Follow the on-screen prompts to complete the initial Android setup.
  3. To connect to Wi-Fi: Go to Ntọala > Netwọk & Ịntanetị > Wi-Fi, select your network, and enter the password.
  4. For 4G connectivity: Ensure a valid SIM card is installed and mobile data is enabled in Ntọala > Netwọk & Ịntanetị > Netwọk mkpanaka.

6. Ntuziaka ọrụ

6.1 Basic Navigation (Android 8.1)

The device runs on Android 8.1, providing a familiar smartphone-like interface.

Android 8.0 interface on the symcode PDA, showing 4G connectivity and system specifications.

Foto 6.1: Android 8.1 Interface and System Overview.

This image displays the device's 5.5-inch touch screen running Android 8.0 (note: product description states 8.1, this image shows 8.0, assume 8.1 is correct). It highlights 4G connectivity, 3GB RAM, and 16GB ROM. Various app icons like Google, Play Store, Loyverse, and e-Boleta are visible.

6.2 Printing Receipts and Labels

The integrated 58mm thermal printer supports both receipt and label printing.

Examples of receipt and label printing from the symcode MJ-Q50.

Foto 6.2: Receipt and Label Printing Capabilities.

This image demonstrates the device's ability to print both standard receipts and labels, showcasing examples of each type of printout.

6.3 Barcode Scanning (1D/2D)

The device features a 5MP autofocus camera for scanning 1D and 2D barcodes.

  1. Open an application that supports barcode scanning.
  2. Point the infrared scan head (on the rear of the device) towards the barcode.
  3. Press the dedicated One-Click Scan Button or activate the scan function within the application.
  4. Ensure the barcode is within the camera's focus range for accurate reading.
symcode MJ-Q50 scanning a 1D barcode on a package and displaying 2D and 1D barcode types.

Foto 6.3: Barcode Scanning Functionality.

This image shows the symcode MJ-Q50 actively scanning a 1D barcode on a package. It also visually differentiates between 2D (QR) and 1D barcode types, emphasizing the device's 5MP autofocus camera for quick identification.

6.4 NFC Functionality

The device includes NFC for contactless card recognition and other compatible applications.

6.5 Ngwa Ndị A Na-akwado

The symcode MJ-Q50 supports a wide range of Android applications, including popular POS software. You can download applications from the Google Play Store.

7. Nlekọta

7.1 Na-ehicha ngwaọrụ

7.2 Nlekọta batrị

7.3 Ndochi akwụkwọ mpịakọta

Replace the thermal paper roll when it runs out or when print quality degrades. Refer to Section 5.2 for detailed installation steps.

8. Nchọpụta nsogbu

NsogbuIhe nwere ike imeNgwọta
Ngwaọrụ anaghị agbanwu ọkụ.Batrị dị ala ma ọ bụ mebie.Charge the device using the provided USB charger and cable.
Igwe nbipute anaghị ebi akwụkwọ.No paper, paper jammed, or printer cover not closed.Check and replace paper roll (Section 5.2). Ensure printer cover is securely closed. Clear any paper jams.
Poor print quality or small font.Low battery, incorrect paper type, or application settings.Ensure battery is sufficiently charged. Verify you are using thermal paper. Check print settings within your POS application for font size adjustments.
Barcode scanner not reading.Barcode damaged, poor lighting, or scanner lens dirty.Ensure barcode is clear and undamaged. Provide adequate lighting. Clean the scanner lens (Section 7.1).
Device shuts down unexpectedly during printing.Battery issue or software malfunction.Ensure the battery is fully charged and properly seated. Try restarting the device. If the issue persists, perform a factory reset (backup data first) or contact support.
Cannot connect to Wi-Fi/4G.Incorrect password, out of range, or SIM card issue.Verify Wi-Fi password. Move closer to the Wi-Fi router. Check SIM card installation and mobile data settings.

9. Nkọwapụta

NjirimaraNkọwa
Nọmba nlereanyaMJ-Q50
Sistemụ nrụọrụAndroid 8.1
NhaziMTK Deca-core/10 cores (up to 2.5Ghz)
Ebe nchekwa3GB Ram, 16GB ROM
NgosipụtaIhuenyo mmetụ 5.5-inch
Ụdị Mbipụta58mm thermal nnata Printer
Ọsọ mbipụta90mm / s
Dayameta mpịakọta akwụkwọ40mm (nke kacha)
Ihe nyocha Barcode1D/2D Barcode Scanner (via 5MP Autofocus Camera)
Njikọta4G, Wi-Fi, Bluetooth, NFC
ọdụ ụgbọ mmiriUSB Type-C (supports OTG), Nano SIM + TF card slot
Batrị3200mAh 7.6V Lithium Polymer
Akụkụ ngwaahịa8.6 x 2.2 x 3.25 sentimita asatọ
Ibu Ibu1.3 pound
Infographic summarizing the ten core functions and specifications of the symcode MJ-Q50.

Foto 9.1: Key Specifications Summary.

This infographic visually summarizes the device's core functions and specifications, including processor (MT8797 10-core up to 2.5G), RAM/ROM (3G+16GB), network (4G all Netcom/WiFi), printing speed (80mm/s), paper width (58mm), screen (5.5-inch HD), battery (7.6V/3200mAh), camera (5 Mega-Pixel), SIM card support, and Android 8.0 OS.

10. Akwụkwọ ikike na nkwado

For warranty information and technical support, please refer to the documentation provided with your purchase or contact symcode customer service.

Kọntaktị Nkwado ndị ahịa:

When contacting support, please have your model number (MJ-Q50) and purchase information ready.

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