Okwu mmalite
This manual provides instructions for the setup, operation, and maintenance of your EPOS | SENNHEISER Impact SDW 5011 Headset. The EPOS | SENNHEISER Impact SDW 5011 is a 3-in-1 DECT headset designed for seamless communication in various work environments, including busy open offices and remote setups. It connects to your PC via a DECT dongle, offering optimal call clarity and mobility.
Ihe ngwugwu
Before proceeding with the setup, please ensure all components are present in the package.

Nkọwa onyonyo: This image displays the complete package contents of the EPOS Impact SDW 5011 headset. It includes the EPOS Impact SDW 5011 headset itself, a DECT dongle, a charging cable, a soft pouch for storage, a compliance sheet, a quick guide, and a safety guide.
- EPOS Impact SDW 5011 Headset
- DECT Dongle
- Ịchaji eriri
- Akpa dị nro
- Mpempe akwụkwọ nnabata
- Ntuziaka ngwa ngwa
- Ntuziaka nchekwa
Melite
1. Ịchaji ekweisi
Before initial use, fully charge the headset.
- Connect the charging cable to the headset's charging port.
- Jikọọ nsọtụ nke ọzọ nke eriri chaja na isi iyi ike USB (dịka ọmụmaatụ, ọdụ USB kọmputa, ihe nkwụnye mgbidi USB).
- The headset's indicator light will show charging status. Refer to the Quick Guide for specific light indications.
2. Connecting to PC via DECT Dongle
The headset connects to your PC using the provided DECT dongle for a plug-and-play experience.
- Insert the DECT dongle into an available USB port on your PC.
- The dongle will automatically pair with the headset. An indicator light on both the dongle and headset will confirm a successful connection.
- Ensure your PC's audio settings are configured to use the EPOS Impact SDW 5011 as the default input and output device.

Nkọwa onyonyo: This diagram illustrates the EPOS Impact SDW 5011 headset alongside its DECT dongle. Callouts highlight key features: "Make your DECT headset mobile" pointing to the dongle, "Hearing protection from acoustic shock" and "Sound clarity in high density environments" pointing to the earcup, "Exceptional speech intelligibility" pointing to the microphone, and "Simple hot desking and remote working" pointing to the overall headset design.
3. Ụdị iyi
The headset offers a 3-in-1 wearing style system for customized comfort.
- Ihe mkpuchi isi: For traditional over-the-head wear.
- nko ntị: For a discreet, single-ear fit.
- eriri olu: For behind-the-neck wear.
Refer to the Quick Guide for instructions on how to switch between wearing styles.

Nkọwa onyonyo: A na-eche ihu n'ihu view of the EPOS Impact SDW 5011 headset, showcasing its headband wearing style. The headset is black with a single earcup and an adjustable microphone boom.
Ntuziaka ọrụ
1. Gbanyụọ / gbanyụọ
- Iji gbanye ọkụ, pịa ma jide bọtịnụ Ike ruo mgbe ìhè ihe ngosi ahụ ga-enwu.
- To power off, press and hold the Power button until the indicator light turns off.
2. Njikwa oku
- Azịza/Kwụsị Oku: Pịa bọtịnụ oku.
- Jụ oku: Press and hold the Call button.
- Ndozi olu: Use the Volume Up (+) and Volume Down (-) buttons on the headset.
- Mechie igwe okwu: Pịa bọtịnụ Mute na mmụba igwe okwu.
3. Softphone Compatibility
The EPOS Impact SDW 5011 is broadly compatible with all major Unified Communications (UC) softphones. Ensure your softphone application is running and configured to use the headset.

Nkọwa onyonyo: This diagram highlights additional features of the EPOS Impact SDW 5011 headset. Callouts indicate "All-day wearing comfort" with soft leatherette ear pads, "Enhanced security" with Protected Pairing and DECT Security certification, and "Simple hot desking and remote working" for fast, secure pairing.

Nkọwa onyonyo: A close-up image of the earcup of the EPOS Impact SDW 5011 headset, with text overlay stating "Optimized for UC," indicating its compatibility and performance with Unified Communications platforms.
Nlekọta
1. Nhicha
- Wipe the headset and dongle with a soft, dry cloth.
- Ejila ihe nhicha mmiri ma ọ bụ ihe mgbaze.
- Hụ na kọntaktị chaja dị ọcha ma ghara inwe ihe ruru unyi.
2. Nchekwa
When not in use, store the headset in the provided soft pouch to protect it from dust and damage.

Nkọwa onyonyo: A side profile view of the EPOS Impact SDW 5011 headset, showing the single earcup, microphone boom, and the adjustable headband.
Nchọpụta nsogbu
If you encounter issues with your EPOS Impact SDW 5011 headset, refer to the following common solutions.
| Nsogbu | Ihe nwere ike ime | Ngwọta |
|---|---|---|
| No audio / Microphone not working | Headset not powered on, not paired, or PC audio settings incorrect. |
|
| Ogo ọdịyo adịghị mma | Interference, low battery, or distance from dongle. |
|
| Igwe isi anaghị ejikọta | Dongle not recognized or pairing mode not activated. |
|
Nkọwapụta
Detailed technical specifications for the EPOS Impact SDW 5011 Headset.
- Aha nlereanya: IMPACT SDW 5011
- Teknụzụ Njikọta: Wireless (DECT)
- Ụdị eyi: Headband, Ear Hook, Neckband (3-in-1)
- Ngwa dakọtara: PC, UC Softphones
- Oke ugboro: 20 Hz - 20,000 Hz
- Ndụ batrị: Approximately 4 hours (talk time)
- Ibu ihe: 2 ounces
- Atụmatụ pụrụ iche: Ear Hook, Plug and Play, Robust design
- Njikwa mkpọtụ: None (focus on speech intelligibility)
- Onye nrụpụta: EPOS
- UPC: 840064407816
Akwụkwọ ikike na nkwado
Information regarding product warranty and customer support was not available in the provided data. Please refer to the official EPOS website or the documentation included in your product package for detailed warranty terms and support contact information.
Maka enyemaka ọzọ, ị nwere ike ịga na Ụlọ Ahịa EPOS na Amazon.