Akuvox R20A_WALL

Akuvox R20A-Silver Video SIP Door-phone User Manual

Model: R20A_WALL | Brand: Akuvox

1. Okwu mmalite

The Akuvox R20A-Silver Video SIP Door-phone is an advanced communication device designed to enhance security and convenience at your entrance. It features a wide-angle camera, an RF card reader, and two-way audio communication, integrating seamlessly with SIP-capable PBXs and ONVIF-compliant surveillance systems. This manual provides essential information for the proper installation, operation, and maintenance of your R20A-Silver door-phone.

  • Vandal Resistant Design: Constructed with a durable aluminum alloy front panel and a flush button for enhanced resilience.
  • Igwefoto akụkụ obosara: Equipped with a 1100 (H) / 580 (V) camera for broad viewmkpuchi mkpuchi.
  • Ike n'elu Ethernet (PoE): Supports IEEE802.3af for simplified installation and power delivery.
  • Audio Ụzọ Abụọ: Provides clear audio communication with Echo Cancel feature.
  • SIP & ONVIF Compliance: Ensures broad compatibility with existing communication and surveillance infrastructures.

2. Ozi nchekwa

Please read and understand all safety instructions before installing and operating the device. Failure to follow these instructions may result in electric shock, fire, or damage to the device.

  • Ensure power is disconnected before any installation or maintenance procedures.
  • Do not expose the device to extreme temperatures, humidity, or direct sunlight beyond specified operating conditions.
  • Use only specified power adapters or PoE sources.
  • Avoid placing the device near sources of strong electromagnetic interference.
  • Ndị ọrụ ruru eru kwesịrị ịrụ ọrụ nrụnye ahụ dịka iwu eletriki mpaghara si dị.

3. Ihe ngwugwu

Chọpụta na ihe niile dị na ngwugwu tupu ịmalite nrụnye:

  • Akuvox R20A-Silver Video SIP Door-phone Unit
  • Mounting Bracket (for flush or wall mount)
  • Skru na mgbidi
  • Connector Cables (if applicable)
  • Quick Start Guide / Installation Template

4. Ngwaahịa gafereview

The Akuvox R20A-Silver features a compact and robust design. Familiarize yourself with the main components:

N'ihu view of the Akuvox R20A-Silver Video SIP Door-phone

Foto 4.1: N'ihu view of the Akuvox R20A-Silver Door-phone, showing the camera lens, RF card reader area, and call button.

N'akuku view of the Akuvox R20A-Silver Video SIP Door-phone

Ọgụgụ 4.2: N'akuku view of the Akuvox R20A-Silver Door-phone, highlighting its slim profile and side ports.

  • Igwefoto: 2M pixels, automatic lighting, 1100 (H) / 580 (V) viewakụkụ n'akuku.
  • Ihe mmetụta ọkụ: Detects ambient light for automatic lighting adjustment.
  • Sensọ infrared: For enhanced night vision capabilities.
  • Bọtịnụ oku: Single button for initiating calls.
  • RF Card Reader: Supports 13.56MHz (with NFC) & 125kHz for access control.
  • Igwe okwu: 40 dB sensitivity for clear audio capture.
  • Ọkà okwu: 48 / 3W for clear audio output.
  • Ọdụ ụgbọ mmiri Ethernet (RJ45): 10/100Mbps adaptive for network connection and PoE.
  • Njikọ 12V DC: Alternative power input if PoE is not used.
  • Ọdụ ụgbọ mmiri Wiegand: For integration with external access control systems.
  • RS485 ọdụ ụgbọ mmiri: For serial communication with other devices.
  • Relays Out (2): For controlling door locks or other devices.
  • Ntinye (2): For connecting external sensors or buttons.

5. Ntọala na nwụnye

The R20A-Silver supports both flush mounted and wall mounted installations. Ensure you have the necessary tools and follow local building codes.

5.1 Nhọrọ nrịgo

  • Flush Mounted: Dimensions 189 x 120 x 56.5 mm. Requires cutting a recess in the wall.
  • Akwanyere mgbidi: Dimensions 145 x 85 x 27.5 mm. Mounts directly onto the wall surface.

5.2 Waya na Ike

  1. Njikọ netwọk: Connect an Ethernet cable from your network switch (preferably PoE-enabled) to the RJ45 port on the door-phone.
  2. Ịnye ọkụ:
    • If using PoE (IEEE802.3af), power will be supplied via the Ethernet cable.
    • If not using PoE, connect a 12V DC power adapter (not included) to the 12V DC connector.
  3. Njikọ Relay: Connect the relay outputs to your electronic door lock or gate opener as per your lock's specifications.
  4. Njikọ ntinye: Connect any external sensors or exit buttons to the input ports if required.
  5. Wiegand/RS485: Connect to compatible access control systems or devices as needed.

5.3 Ntọala mbụ

After physical installation and wiring, the device will power on. Refer to the Akuvox configuration guide for network settings, SIP registration, and initial system setup via a web ihe nchọgharị interface.

6. Ntuziaka ọrụ

The R20A-Silver is designed for intuitive operation, providing secure access and communication.

6.1 Ịkpọ oku

Press the single call button on the front panel. The door-phone will initiate a SIP call to the pre-configured indoor monitor or softphone. Once the call is answered, two-way audio and video communication will be established.

6.2 Door Entry Control

  • DTMF Tones: During an active call, the door relays can be controlled individually by sending specific DTMF tones from the indoor monitor or phone. Consult your system administrator for the correct DTMF codes.
  • RF Card Reader: Present a pre-registered 13.56MHz (NFC) or 125kHz RF card to the card reader area on the door-phone. If the card is authorized, the door will unlock for a set duration.

6.3 Nleba vidiyo

The camera is permanently operational. You can access the video stream from compatible indoor monitors, NVRs, or surveillance systems that support ONVIF or SIP video. The high-intensity IR LEDs provide clear images during dark hours, automatically activating via the internal light sensor.

7. Nlekọta

Regular maintenance ensures the longevity and optimal performance of your Akuvox R20A-Silver door-phone.

  • Nhicha: Jiri nwayọọ, damp cloth to clean the exterior. Do not use abrasive cleaners, solvents, or strong chemicals.
  • Nlekọta anya anya: Gently wipe the camera lens with a microfiber cloth to ensure clear video quality.
  • Mmelite femụwe: Periodically check the Akuvox official website for firmware updates to ensure your device has the latest features and security patches.
  • Nchekwa gburugburu: While the device is IP65 rated for water and dust resistance, avoid direct high-pressure water jets.

8. Nchọpụta nsogbu

If you encounter issues with your R20A-Silver, refer to the following common problems and solutions:

NsogbuIhe nwere ike imeNgwọta
Enweghị ike/Ngwaọrụ anaghị agbanwuNo power from PoE switch or 12V DC adapter; faulty cable.Check PoE switch status or 12V DC adapter connection. Verify Ethernet cable integrity.
Enweghị ndepụta vidiyoNetwork connectivity issue; incorrect camera settings; NVR/monitor not configured correctly.Verify network connection. Check camera settings via web interface. Ensure NVR/monitor is compatible and configured for ONVIF/SIP video.
No audio (two-way)Network latency; incorrect audio codec; microphone/speaker issues.Check network quality. Verify audio codec settings (G.711a/5, G.729, G.722). Ensure microphone and speaker are not obstructed.
Door not unlocking with RF cardCard not registered; incorrect card frequency; relay wiring issue.Ensure the RF card is properly registered in the device's access control settings. Verify card frequency (13.56MHz/125kHz). Check relay wiring to the lock.
Call button not respondingButton malfunction; SIP registration issue.Check SIP registration status via web interface. If button is physically damaged, contact support.

If the problem persists after attempting these solutions, please contact Akuvox technical support or your system integrator.

9. Nkọwapụta

OtuOkeUru
Physical & PowerOgwe ihuAluminom alloy
Igwefoto2M pixels, automatic lighting
Bọtịnụ1 call button
Onye na-agụ kaadị RF13.56MHz (with NFC) & 125kHz
Ike802.3af Power over Ethernet or 12V DC
Ihe akaebe mmiri & uzuzuIP65
Okpomọkụ na-arụ ọrụ-400C ~ +650C
AudioUsoro SIPSIPv1 (RFC2543), SIPv2 (RFC3261)
Narrowband CodecG.711a, G.7115, G.729
Broadband CodecG.722
AtụmatụEcho Cancellation, VAD, CNG
VidiyoSensọ1/2.72, CMOS
Codec vidiyoH.264, H.265
MkpebiUp to 1920x1080p
Ọnụego Frame1080p - 25fps (Max.)
Viewna n'akuku1100 (H) / 580 (V)
Ọnụ ụzọỌdụ ụgbọ mmiri EthernetRJ45, 10/100Mbps ngbanwe
Relays Out2
Ntinye2
AkụkụAnyanye ọkụ189 x 120 x 56.5 mm
Ewere mgbidi145 x 85 x 27.5 mm

10. Akwụkwọ ikike na nkwado

For warranty information, please refer to the warranty card included with your product or visit the official Akuvox website. Technical support can be obtained by contacting your local distributor or Akuvox customer service. Please have your model number (R20A_WALL) and serial number ready when contacting support.

Ozi mkpọtụrụ: Refer to your purchase documentation or the Akuvox official website for the most up-to-date support contact details.

Akwụkwọ ndị emetụtara - R20A_WALL

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