Tenveo VHD3U

Tenveo VHD3U PTZ Video Conference Camera Instruction Manual

Brand: Tenveo | Model: VHD3U

1. Ngwaahịa gafereview

The Tenveo VHD3U USB PTZ Video Conference Camera is designed for high-definition video conferencing, live streaming, and various communication needs. It features 3X optical zoom, 1080P Full HD video output, and a 1/2.9'' SONY CMOS Sensor for clear image quality. Its pan/tilt capabilities and preset functions offer flexible control for diverse environments.

Tenveo VHD3U PTZ Video Conference Camera
Figure 1: Tenveo VHD3U PTZ Video Conference Camera.

Vidiyo 1: Ihe gbasara izugbeview of the Tenveo VHD USB camera, highlighting its features and applications.

2. Ihe ngwugwu

Chọpụta na ihe niile dị na ngwugwu:

  • FHD Conference Camera
  • Njikwa anya IR
  • Ịnye ọkụ
  • eriri USB
  • Akwụkwọ ntuziaka onye ọrụ
  • Ugwu mgbidi
  • Ịgbanye kposara
Package contents including camera, remote, cables, and mounting hardware
Figure 2: Included accessories and camera dimensions.

3. Atụmatụ igodo

  • 1080P Full HD Video: Equipped with a 3x optical zoom wide-angle lens and a 1/2.9'' SONY CMOS Sensor for 1080P FHD video output.
  • Smooth Pan/Tilt Movement: Remotely controllable with 350° horizontal rotation (±175°) and 180° vertical rotation (±90°).
  • Ọkwa atọrọ: Supports 10 presets via IR Remote Control and up to 64 presets via RS232 and RS485 interfaces.
  • USB Plug and Play: No additional drivers required for quick setup with laptops, desktops, or Smart TVs.
  • Ndakọrịta Universal: Compatible with popular video conferencing software including Zoom, Skype, YouTube, Microsoft Teams, and more. Supports Windows, Mac, Linux, and Android.
  • Nhọrọ ntinye otutu: Supports desktop, monitor, tripod, wall, or ceiling mounting.
Comparison of 1X and 3X optical zoom for the Tenveo PTZ camera
Figure 3: Demonstrating the 3X optical zoom capability.
Diagram showing pan and tilt movement of the camera
Figure 4: Pan and Tilt movement range of the camera.

4. Ntọala na nwụnye

4.1 Basic USB Connection

Connect the camera to your computer using the provided USB cable. Ensure the power adapter is connected to the camera and a power outlet. The camera is plug-and-play, requiring no additional drivers for basic functionality.

USB Plug & Play setup with remote control presets
Figure 5: Simple USB connection for immediate use.

4.2 Nhọrọ nrịgo

The camera offers versatile mounting options to suit your conference room or streaming setup:

  • Desktọpụ ntinye
  • Nyochaa rịgoro
  • Tripod na-arị elu
  • Wall mounting (hardware included)
  • Ịgbanye elu ụlọ
Diagram showing various installation options: desktop, wall, ceiling, and tripod
Figure 6: Various installation methods for the Tenveo PTZ camera.

4.3 Multi-Camera Connection via PTZ Controller

For setups requiring multiple cameras, the VHD3U can be integrated with a PTZ controller using RS485 protocol. This allows for centralized control of multiple units.

Video 2: Demonstrates how to connect multiple cameras using a PTZ controller via RS485 protocol for expanded conference setups.

5. Ntuziaka ọrụ

5.1 Using the IR Remote Control

The included IR remote control allows for easy adjustment of pan, tilt, and zoom functions. You can also set and recall up to 10 preset camera positions for quick scene changes.

Diagram showing wide angle view and horizontal rotation of the camera
Figure 7: Camera's wide-angle view and horizontal pan capabilities.

5.2 Advanced Control with Joystick/Keyboard Controller

For professional installations, the camera can be controlled via a dedicated joystick or keyboard controller using RS232 or RS485 protocols. This enables precise control and management of up to 64 preset positions.

Video 3: Illustrates controlling the Tenveo PTZ camera using a joystick controller, demonstrating pan, tilt, and zoom functions.

Video 4: Shows how to control Tenveo PTZ cameras using a keyboard controller via RS485, including setting DIP switches for camera addresses.

6. Nlekọta

To ensure optimal performance and longevity of your Tenveo VHD3U camera, follow these maintenance guidelines:

  • Nhicha: Use a soft, dry cloth to clean the camera body. For the lens, use a lens cleaning cloth and specialized lens cleaning solution. Avoid abrasive cleaners or solvents.
  • Nchekwa: When not in use for extended periods, store the camera in a cool, dry place away from direct sunlight and excessive dust.
  • Njikwa USB: Ensure all cables are neatly organized and not under strain to prevent damage to connectors or ports.
  • Mmelite femụwe: Periodically check the Tenveo website for firmware updates to enhance performance and add new features.

7. Nchọpụta nsogbu

If you encounter issues with your Tenveo VHD3U camera, refer to the following common troubleshooting steps:

  • Enweghị ike: Ensure the power adapter is securely connected to both the camera and a working power outlet. Check the power indicator light on the camera.
  • Enweghị mmepụta vidiyo: Verify the USB cable connection to your computer. Ensure the correct camera is selected in your video conferencing software. Try a different USB port or cable.
  • Okwu Ogo onyonyo: Check for proper lighting in the room. Ensure the lens is clean and free from smudges. Adjust focus settings if available.
  • Njikwa anya anaghị aza: Check the batteries in the remote control. Ensure there are no obstructions between the remote and the camera's IR receiver.
  • PTZ Movement Issues: Confirm that the camera is powered on and connected. If using a controller, ensure it is properly configured and connected to the camera(s).

For further assistance, please contact Tenveo customer support.

8. Nkọwapụta

NjirimaraNkọwa
Akụkụ ngwaahịa6.5 x 9.72 x 6.73 sentimita asatọ
Ibu Ibu4.18 pound
Nọmba Nlereanya iheVHD3U
Teknụzụ ihe mmetụta fotoCMOS
Mkpebi ịse vidiyo1080p, 720p
Ogologo Focal kacha10.05 millimeters
Oghere kacha1.7 f
Usoro Nseta vidiyoMJPEG / YUY2 / H.264
Ụdị ọdịyo akwadoroAAC, PCM
Teknụzụ NjikọtaInfrared, USB

9. Akwụkwọ ikike na nkwado

Tenveo offers comprehensive support for your VHD3U camera:

  • Akwụkwọ ikike nke afọ 3: Enjoy peace of mind with a 3-year product warranty.
  • Nkwado nka na ụzụ oge ndụ: Access lifetime technical support services, including firmware upgrades.
  • Nkwenye nkwụghachi ego nke ụbọchị 30: A 30-day money-back guarantee is provided for your satisfaction.
  • Ndị ọrụ nlekọta ndị ahịa: Contact Tenveo customer service for any questions or assistance; responses are typically provided within 12 hours.
Tenveo warranty and support information including 3-year guarantee and lifetime technical support
Nyocha 8: N'eluview of Tenveo's commitment to customer satisfaction and support.

Akwụkwọ ndị emetụtara - VHD3U

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