WOPET Manuals & User Guides

WOPET is a dedicated brand in the pet care industry, focusing on intelligent solutions that make pet ownership easier and more connected. Their product portfolio includes a variety of automatic pet feeders, smart water fountains, and interactive pet cameras designed to ensure pets are fed, hydrated, and monitored even when owners are away.

Many WOPET devices integrate with mobile applications like WOpet Life or PetZero, allowing users to schedule feedings, manage portion sizes, and communicate with their pets via two-way audio and video. By combining convenience with technology, WOPET aims to bring joy to pet lovers and ensure the well-being of cats and dogs through reliable, automated care systems.

• Why is my WOPET feeder offline?

  If your feeder shows as offline, ensure it is within 6 meters (19.7ft) of the router without obstruction. Check if the device has lost power or if the Wi-Fi signal is weak. Resetting the feeder may also resolve connection issues.

• Can I use 5GHz Wi-Fi with WOPET devices?

  Most WOPET feeders and cameras, such as the FW70 or CA10, only support 2.4GHz Wi-Fi networks. Please ensure your phone is connected to a 2.4GHz network during setup.

• What should I do if the food dispenser is jammed?

  If the indicator light signals a jam (often constant red), remove the food tank and check the rotor and dispensing tunnel. Clear any stuck kibble and ensure the food size is within the recommended diameter (usually 2-12mm or 2-15mm).

• Does the WOPET feeder work on batteries?

  Yes, most WOPET feeders have a battery backup option (typically D-cell batteries). However, Wi-Fi and App control features are often disabled in battery-only mode to save power; the device will still dispense scheduled meals.

• How do I clean the pump on my WOPET water fountain?

  It is recommended to clean the pump every 2 weeks. Disassemble the pump, remove the impeller cover and impeller, and clean all parts with warm soapy water to prevent blockages and extend the pump's life.