Masterbuilt designs and manufactures innovative outdoor cooking appliances, specializing in digital charcoal grills, electric smokers, and fryers.
Masterbuilt Manufacturing, LLC is a leading designer and manufacturer of indoor and outdoor cooking appliances, established in 1973. Headquartered in Columbus, Georgia, the company offers a diverse range of products including the popular Gravity Series™ digital charcoal grills and smokers, electric verandas, propane smokers, and fryers.
Masterbuilt creates products that simplify the smoking and grilling process for enthusiasts of all skill levels. Their innovative technology often combines the flavor of charcoal with the convenience of digital control, allowing for precise temperature management. From backyard BBQs to turkey frying, Masterbuilt aims to help customers master the art of outdoor cooking.
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Before first use, wipe the griddle clean, heat to 250°F (121°C) for 15 minutes, apply a light coating of cooking oil spread evenly, then increase heat to 400°F (204°C) until the oil smokes and bonds with the surface. Repeat this process as needed.
Masterbuilt typically warrants its products to be free from defects in material and workmanship for 1 year from the original retail purchase date (2 years for European residents). Paint finish and rust are generally not covered.
The controller display temperature may read approximately 100°F (38°C) hotter than the actual griddle surface temperature due to sensor placement and airflow.
The model number is usually located on a silver or white sticker on the back or side of the unit, or sometimes inside the door or on the leg of the grill.
Clean grates and grease trays regularly. For griddles, scrape residue while warm and season lightly. Never soak electric components in water.