COOAU manufactures consumer electronics including 4K action cameras, dash cams, smart security cameras, and video doorbells designed for safety and adventure.
COOAU is a consumer electronics brand dedicated to capturing life's moments and ensuring home security through advanced video technology. The company offers a wide range of products including high-definition action cameras, reliable dash cams for vehicle safety, and smart surveillance solutions such as battery-powered outdoor cameras and video doorbells.
In addition to security, COOAU caters to nature enthusiasts with smart bird feeders featuring integrated 2K cameras. The brand focuses on user-friendly designs, high-resolution imaging, and responsive customer support to provide peace of mind and document daily adventures.
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You can contact COOAU support via email at support-us@cooau.com (for US customers) or support-eu@cooau.com (for European customers). Response times are typically within 24 hours on business days.
No, most COOAU security cameras and doorbells only support 2.4GHz Wi-Fi networks. Please ensure your phone and device are connected to a 2.4GHz band during setup.
It is recommended to fully charge the camera using a DC 5V 2A power adapter for 6-8 hours before the initial installation to ensure optimal battery performance.
You can download the 'COOAU Cam' or 'CloudEdge' app from the Apple App Store or Google Play Store to manage your devices.
Ensure your Wi-Fi password contains no special characters like slash or backslash, verify you are on a 2.4GHz network, and reset the camera by holding the reset button for 5 seconds until it sounds, then try the setup process again.