Cantaloupe, Inc. is a digital payments and software services company providing end-to-end technology solutions for the unattended retail market, including vending, micro-markets, and kiosks.
Cantaloupe, Inc. (formerly USA Technologies) is a global technology leader powering self-service commerce. The company specializes in integrated hardware and software solutions that enable cashless acceptance, inventory management, and route logistics for the unattended retail sector. Their comprehensive platform connects vending machines, kiosks, and micro-markets to a central system, providing operators with real-time data and consumers with secure, convenient payment options.
Key products include the ePort series of card readers and telemeters, which facilitate credit, debit, and mobile wallet transactions (such as Apple Pay and Google Pay). Additionally, their Seed software platform offers robust tools for vending management, optimizing restocking routes and warehouse operations. Cantaloupe’s solutions efficiently modernize traditional vending operations, ensuring PCI compliance and enhancing user engagement through loyalty programs and digital displays.
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You can contact Cantaloupe customer support by calling +1 888-561-4748 or emailing customerservice@cantaloupe.com. For kiosk support specifically, you may also reach out to marketsupport@cantaloupe.com.
On the G11 Telemeter, a blinking green LED indicates successful initialization and connection. Yellow or blue lights may indicate the device is still connecting or has a signal issue; do not power down until the green light is blinking.
To restart a kiosk, power it off or unplug it, wait 15-20 seconds, and then plug it back in. The kiosk should boot up to the welcome screen.
The ePort G11 Installation Guide is typically provided with the device kit. You can also find digital versions in the Cantaloupe Help Center or on this manuals page.
To register a kiosk for your store, you must contact customer support at +1 715-386-2233 or email marketsupport@cantaloupe.com.